ATTENTION MEMBERS:
Every month in 2026, one member enrolled in Paperless Billing will be randomly selected to receive a $90 bill credit—that’s 12 chances to win all year long! Learn more at marshallremc.com/go-paperless-and-win/
Payment & Information Center
Manage your account like never before
Services designed with you in mind
You're in control
Marshall County REMC now offers several ways to make payments. Get the most out of SmartHub with features that make it easy to take control of your electric service and account.
Automatic Payment
Automatically deduct your monthly bill payment from a designated back account or debit/credit card.
Pay Now
Want to make a quick, one-time payment? Click"Pay Now" below, enter your account number and last name to complete payment.
Pre-Paid
Pay on your terms. Pre-paid allows you to pay for your usage before it is consumed.
Drop Box
Leave your payment in our outside drop box anytime.
Walk In
Stop by our office, open
Monday - Friday
7:30 a.m. - 4:00 p.m.
Pay by Mail
Send payment to:
Marshall County REMC
PO Box 250
Plymouth, IN 46563
Be in Control with SmartHub
Paperless Billing
Earn bill credit by going paperless! We'll give you $1 toward your bill each month when you go paperless.
Win $90 in 2026 as part of our 90th Anniversary celebration!
Report Outages
Report an outage in just a few clicks with the SmartHub app.
Manage your notifications
Adjust your notification settings to personalize the way you receive updates regarding payments, outages, and other pertinent information.
As part of our ongoing efforts to improve service reliability and reduce payment delays, Marshall County REMC will no longer accept checks as payment for non-payment disconnects after August 1, 2025. If your account has been disconnected for non-payment, a check or e-check will no longer be accepted to restore service. However, you can still use cash, debit, or a credit card with any of our available payment methods to complete payment.
Download SmartHub
Step-by-step to manage your account like a pro
How To
From the Mobile App:
- Tap “More” from the menu at the bottom of the screen.
- Tap “Settings” then “Paperless Billing.”
- Confirm your enrollment.
- Go back to “More” then “Settings” then “Manage Notifications” to review and update these settings so you don’t miss important billing notifications.
- Click “Settings” from the main menu at the top.
- Choose “Paperless Billing.”
- Change the toggle on the right to display “On” to indicate you’d like to go paperless.
- Select “Settings” then click on “Manage Notifications” to review and update these settings so you don’t miss important billing notifications.
From the Mobile App:
- Select “Bill & Pay” from the menu at the bottom of the screen.
- Tap “Auto Pay Program” then “Add New” if you do not yet have a payment method on file. If the payment method you wish to use for autopay is listed, you can select that method.
From the Web:
- Click “Bill & Pay” from the main menu at the top.
- Choose “Auto Pay Program” from the drop-down menu.
- From there, you’ll see links to Manage My Stored Payment Accounts, Update or Cancel, and Change Payment Method.
From the Mobile App:
- Tap “Report an Issue/Inquiry” at the top of the screen.
- Select “Power Outage” and then choose the correct location, if you have multiple accounts.
- If applicable, you can add comments.
- To report your outage, select “Send” at the top right of the screen.
- Click “Contact Us” from the main menu at the top.
- Choose “Report Power Outage” from the drop-down menu.
- If you have multiple accounts, be sure the correct location is selected.
- If applicable, you can add comments.
- Review the information, including notification settings, and then click “Send.”
Visit the Marshall County REMC office for more information and to enroll.
Sign up cannot be completed over the phone or through the SmartHub mobile app or web portal.
On the Mobile App:
- Select “More” in the menu bar at the bottom right of your screen.
- Tap “Settings” then “Manage Notifications“. You can select whether you want to receive text messages, emails and or calls for various categories including billing, outages, power restoration and more!
On the Web:
- Select “Settings” in the menu on the left side of the screen.
- Choose “Manage Notifications” under the settings section. You can choose whether you want to receive text messages, emails or calls for various categories including billing, outages, power restoration and more!
Visit the REMC office to pay your bill via dropbox or come in and see us! Our hours are 7:30 a.m.- 4:00 p.m. Monday through Friday. Payments can be mailed to PO Box 250, Plymouth, IN 46563.
We're here for you
Empowering members and the communities we serve since 1935.
